Frequently Asked Questions
Everything you need to know before you hit the waves.
How do I know which wetsuit size to order?
We provide a detailed size chart on every product page. For the best fit, wetsuits should feel like a second skin—snug but allowing for a full range of motion. If you are between sizes, we recommend sizing up for comfort.
What is your return policy on surf gear and apparel?
We offer a 30-day return policy for all unworn apparel and unused gear. Items must be in their original packaging with tags attached. Please note that for hygiene reasons, swimwear must have the protective liner intact.
How long does shipping take for surfboards?
Due to their size and fragile nature, surfboards require specialized handling. Domestic shipping typically takes 7-10 business days. Each board is double-wrapped in protective foam to ensure it arrives in pristine condition.
Do you offer international shipping?
Yes, we ship our surf wear and accessories worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
Are your sun protection products eco-friendly?
Absolutely. We prioritize 'Reef Safe' sunscreens and UV-protection rash guards made from recycled ocean plastics to help protect the marine environments we love.
Can I track my order once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.